Technical/Computer Issues
- I didn’t receive my scents/exam materials/pin
- Device Requirements for the Final Exam
- Requesting a Replacement from the National Wine School
- Password Reset Notification and Login Issues
- Certificate and Transcript Not Showing in Account
- Color Blindness and Quiz Display Issues
- Accessing Your Level One Course
- Issues with Logging Into the Site with MacOS
- I Can’t Log In to My Account
- I am a student at a client school or university; where are my certificates?
- I am locked out of my account!
- Crashes or Slow Speeds
- What platform do you use?
- The Zoom meeting says I need a password
- I Don’t Get NWS Emails/Whitelisting
- I was given a course as a gift, how do I access the material?
- I Can’t Access an Online Course I am Registered For
- Notice for Yahoo, Comcast, Outlook, and Hotmail Users