Current Online Students
19
- Add Certification To Social Media
- My Course is Complete, But Says I am Missing a Step
- I need an extension for a course/my class expired/my class is missing from my account!
- Can you reset my exam if I fail, so I can try again?
- Form 1098-T, Tuition Statement
- Refunds
- Scent Kit Questions
- I need a hard copy of a diploma or certificate.
- The website states that I should have received an email within 5 minutes from the National Wine School, but I have not, and it’s not in junk/spam. What happened?
- Purchasing an Online Wine Course for Someone Else
General Questions
8
Technical/Computer Issues
11
- Issues with Logging Into the Site with MacOS
- I Can’t Log In to My Account
- I am a student at a client school or university; where are my certificates?
- I am locked out of my account!
- Crashes or Slow Speeds
- What platform do you use?
- The Zoom meeting says I need a password
- I Can’t Change My Password / I Don’t Get NWS Emails
- I was given a course as a gift, how do I access the material?
- I Can’t Access an Online Course I am Registered For
University Students
8
- My Course is Complete, But Says I am Missing a Step
- I need an extension for a course/my class expired/my class is missing from my account!
- Scent Kit Questions
- Purchasing an Online Wine Course for Someone Else
- I need personal assistance from my instructor
- I am a student at a client school or university; where are my certificates?
- How To Verify Your NWS Credentials
- Add Certification To Social Media
Certification Questions
12
- I need an extension for my online wine course.
- I am a student at a client school or university; where are my certificates?
- How To Verify Your NWS Credentials
- Add Certification To Social Media
- Add Your Certification To Linkedin
- How To Verify a Certificate or Diploma
- My certificate doesn’t have my name on it.
- Can I earn my sommelier pin?
- How long will it take to take a wine course?
- How do I take a wine exam when the course is online?
Sourcing Wines
1