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National Wine School

Sommelier and Wine Certifications for the United States

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Universities & Colleges

Universities & Colleges

5

I need a hard copy of a diploma or certificate.
ADD YOUR CERTIFICATION TO SOCIAL MEDIA
Add Your Certification To Linkedin
How To Verify a Certificate or Diploma
I was directed to create an account. How do I do that?

Wine Schools

3

ADD YOUR CERTIFICATION TO SOCIAL MEDIA
Add Your Certification To Linkedin
How To Verify a Certificate or Diploma

Current Online Students

Current Online Students

17

Can you reset my exam if I fail, so I can try again?
Form 1098-T, Tuition Statement
Refunds
Scent Kit Questions
I need a hard copy of a diploma or certificate.
The website states that I should have received an email within 5 minutes from the National Wine School, but I have not, and it’s not in junk/spam. What happened?
Purchasing an Online Wine Course for Someone Else
I need an extension for my online wine course.
I need personal assistance from my instructor
I am locked out of my account!
How To Verify Your NWS Credentials
Will a misspelled word be marked wrong on the final exam?
How do I take the L2 Blind Tast Exam?
What questions did I miss on an exam?
What if I fail a final exam?
How Do I Access My Materials?
I can’t complete an exam or progress to another level.

General Questions

General Questions

7

I need personal assistance from my instructor
Do I have to be 21 years old to take your programs?
Do you accept GI Bill payments?
Do You Accept International Students?
Discounts?
What Type of Students Take NWS Classes?
Do I Have To Take the Level One (L1) Program? Can I Skip Ahead?

Technical/Computer Issues

Technical/Computer Issues

11

Issues with Logging Into the Site with MacOS
I Can’t Log In to My Account
I am a student at a client school or university; where are my certificates?
I am locked out of my account!
Crashes or Slow Speeds
What platform do you use?
The Zoom meeting says I need a password
I Can’t Change My Password / I Don’t Get NWS Emails
I was given a course as a gift, how do I access the material?
I Can’t Access an Online Course I am Registered For
Notice for Yahoo, Comcast, Outlook, and Hotmail Users

Contact

4

I need personal assistance from my instructor
Contact The School
What is Cross-Posting and Why It’s Not Allowed?
What to do before contacting customer support.

In-Person Courses

In-Person Courses

4

Scent Kit Questions
I need a hard copy of a diploma or certificate.
I am a student at a client school or university; where are my certificates?
How To Verify Your NWS Credentials

Professors

2

Teaching Material
SCORM Compliance

University Students

University Students

6

Scent Kit Questions
Purchasing an Online Wine Course for Someone Else
I need personal assistance from my instructor
I am a student at a client school or university; where are my certificates?
How To Verify Your NWS Credentials
ADD YOUR CERTIFICATION TO SOCIAL MEDIA

Certification Questions

Certification Questions

12

I need an extension for my online wine course.
I am a student at a client school or university; where are my certificates?
How To Verify Your NWS Credentials
ADD YOUR CERTIFICATION TO SOCIAL MEDIA
Add Your Certification To Linkedin
How To Verify a Certificate or Diploma
My certificate doesn’t have my name on it.
Can I earn my sommelier pin?
How long will it take to take a wine course?
How do I take a wine exam when the course is online?
Can I become a Professional Sommelier?
How to Apply for My Sommelier Pin?

Sourcing Wines

1

Wine Replacements

Student Groups

3

University Memberships & Discounts
Discounts for Groups
I purchased multiple seats for a course. How do I add people?

Home
National Wine School Support Page
Universities & Colleges

Universities & Colleges

I need a hard copy of a diploma or certificate.
ADD YOUR CERTIFICATION TO SOCIAL MEDIA
Add Your Certification To Linkedin
How To Verify a Certificate or Diploma
I was directed to create an account. How do I do that?

Teaching Material
SCORM Compliance

University Students

Scent Kit Questions
Purchasing an Online Wine Course for Someone Else
I need personal assistance from my instructor
I am a student at a client school or university; where are my certificates?
How To Verify Your NWS Credentials
ADD YOUR CERTIFICATION TO SOCIAL MEDIA

A New Era in Wine Education: The AI-Powered Sommelier Accreditation Program from NWS
How To Start a Wine School
Share Your Credentials on LinkedIn and Social
NWS Wine Educators
Registration Guide for University and Offsite Students

About Sommelier Accreditation
Offer Sommelier Certifications to Your Students
Contact The National Wine School

Copyright © 2023 National Wine School + 145 Pine Haven Shores Shelburne, Vermont 05482

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