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National Wine School

Sommelier and Wine Certifications for the United States

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Universities & Colleges

6

I need a hard copy of a diploma or certificate.
Add Certification To Social Media
Add Your Certification To Linkedin
How To Verify a Certificate or Diploma
University Memberships & Discounts
I was directed to create an account. How do I do that?

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Wine Schools

4

Add Certification To Social Media
Add Your Certification To Linkedin
How To Verify a Certificate or Diploma
University Memberships & Discounts

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Current Online Students

19

Add Certification To Social Media
My Course is Complete, But Says I am Missing a Step
I need an extension for a course/my class expired/my class is missing from my account!
Can you reset my exam if I fail, so I can try again?
Form 1098-T, Tuition Statement
Refunds
Scent Kit Questions
I need a hard copy of a diploma or certificate.
The website states that I should have received an email within 5 minutes from the National Wine School, but I have not, and it’s not in junk/spam. What happened?
Purchasing an Online Wine Course for Someone Else
I need an extension for my online wine course.
I need personal assistance from my instructor
I am locked out of my account!
How To Verify Your NWS Credentials
Will a misspelled word be marked wrong on the final exam?
How do I take the L2 Blind Tast Exam?
What questions did I miss on an exam?
What if I fail a final exam?
How Do I Access My Materials?

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General Questions

8

Additional Costs?
What are your Terms and Conditions?
I need personal assistance from my instructor
Do I have to be 21 years old to take your programs?
Do you accept GI Bill payments?
Do You Accept International Students?
Discounts?
Do I Have To Take the Level One (L1) Program? Can I Skip Ahead?

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Technical/Computer Issues

11

Issues with Logging Into the Site with MacOS
I Can’t Log In to My Account
I am a student at a client school or university; where are my certificates?
I am locked out of my account!
Crashes or Slow Speeds
What platform do you use?
The Zoom meeting says I need a password
I Can’t Change My Password / I Don’t Get NWS Emails
I was given a course as a gift, how do I access the material?
I Can’t Access an Online Course I am Registered For
Notice for Yahoo, Comcast, Outlook, and Hotmail Users

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Contact

4

I need personal assistance from my instructor
Contact The School
What is Cross-Posting and Why It’s Not Allowed?
What to do before contacting customer support.

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Wine School Owners

3

I purchased multiple seats for a course. How do I add people?
Discounts for Groups
Adding and Removing Users in a Group

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Professors

5

SCORM Compliance
Teaching Material
I purchased multiple seats for a course. How do I add people?
Discounts for Groups
Adding and Removing Users in a Group

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University Students

8

My Course is Complete, But Says I am Missing a Step
I need an extension for a course/my class expired/my class is missing from my account!
Scent Kit Questions
Purchasing an Online Wine Course for Someone Else
I need personal assistance from my instructor
I am a student at a client school or university; where are my certificates?
How To Verify Your NWS Credentials
Add Certification To Social Media

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Certification Questions

12

I need an extension for my online wine course.
I am a student at a client school or university; where are my certificates?
How To Verify Your NWS Credentials
Add Certification To Social Media
Add Your Certification To Linkedin
How To Verify a Certificate or Diploma
My certificate doesn’t have my name on it.
Can I earn my sommelier pin?
How long will it take to take a wine course?
How do I take a wine exam when the course is online?
Can I become a Professional Sommelier?
How to Apply for My Sommelier Pin?

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Sourcing Wines

1

Wine Replacements

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Student Groups

5

I purchased multiple seats for a course. How do I add people?
Discounts for Groups
I need an extension for a course/my class expired/my class is missing from my account!
My Course is Complete, But Says I am Missing a Step
Adding and Removing Users in a Group

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Restaurant & Wine Trade

4

I purchased multiple seats for a course. How do I add people?
Discounts for Groups
Add Certification To Social Media
Adding and Removing Users in a Group

Home
National Wine School Support Page
General Questions
Certification Questions
Can I earn my sommelier pin?

Can I earn my sommelier pin?

Absolutely! By successfully completing courses L1 to L3, you are eligible to receive your Level Three sommelier pin.

Updated on July 27, 2023

My certificate doesn’t have my name on it.How long will it take to take a wine course?

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NWS Wine Educators

About Sommelier Accreditation
Offer Sommelier Certifications to Your Students
Contact The National Wine School

Copyright © 2023 National Wine School + 145 Pine Haven Shores Shelburne, Vermont 05482

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