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National Wine School

Sommelier and Wine Certifications for the United States

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Universities & Colleges

6

I need a hard copy of a diploma or certificate.
Add Certification To Social Media
Add Your Certification To Linkedin
How To Verify a Certificate or Diploma
University Memberships & Discounts
I was directed to create an account. How do I do that?

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Wine Schools

4

Add Certification To Social Media
Add Your Certification To Linkedin
How To Verify a Certificate or Diploma
University Memberships & Discounts

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Current Online Students

19

Add Certification To Social Media
My Course is Complete, But Says I am Missing a Step
I need an extension for a course/my class expired/my class is missing from my account!
Can you reset my exam if I fail, so I can try again?
Form 1098-T, Tuition Statement
Refunds
Scent Kit Questions
I need a hard copy of a diploma or certificate.
The website states that I should have received an email within 5 minutes from the National Wine School, but I have not, and it’s not in junk/spam. What happened?
Purchasing an Online Wine Course for Someone Else
I need an extension for my online wine course.
I need personal assistance from my instructor
I am locked out of my account!
How To Verify Your NWS Credentials
Will a misspelled word be marked wrong on the final exam?
How do I take the L2 Blind Tast Exam?
What questions did I miss on an exam?
What if I fail a final exam?
How Do I Access My Materials?

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General Questions

8

Additional Costs?
What are your Terms and Conditions?
I need personal assistance from my instructor
Do I have to be 21 years old to take your programs?
Do you accept GI Bill payments?
Do You Accept International Students?
Discounts?
Do I Have To Take the Level One (L1) Program? Can I Skip Ahead?

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Technical/Computer Issues

11

Issues with Logging Into the Site with MacOS
I Can’t Log In to My Account
I am a student at a client school or university; where are my certificates?
I am locked out of my account!
Crashes or Slow Speeds
What platform do you use?
The Zoom meeting says I need a password
I Can’t Change My Password / I Don’t Get NWS Emails
I was given a course as a gift, how do I access the material?
I Can’t Access an Online Course I am Registered For
Notice for Yahoo, Comcast, Outlook, and Hotmail Users

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Contact

4

I need personal assistance from my instructor
Contact The School
What is Cross-Posting and Why It’s Not Allowed?
What to do before contacting customer support.

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Wine School Owners

3

I purchased multiple seats for a course. How do I add people?
Discounts for Groups
Adding and Removing Users in a Group

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Professors

5

SCORM Compliance
Teaching Material
I purchased multiple seats for a course. How do I add people?
Discounts for Groups
Adding and Removing Users in a Group

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University Students

8

My Course is Complete, But Says I am Missing a Step
I need an extension for a course/my class expired/my class is missing from my account!
Scent Kit Questions
Purchasing an Online Wine Course for Someone Else
I need personal assistance from my instructor
I am a student at a client school or university; where are my certificates?
How To Verify Your NWS Credentials
Add Certification To Social Media

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Certification Questions

12

I need an extension for my online wine course.
I am a student at a client school or university; where are my certificates?
How To Verify Your NWS Credentials
Add Certification To Social Media
Add Your Certification To Linkedin
How To Verify a Certificate or Diploma
My certificate doesn’t have my name on it.
Can I earn my sommelier pin?
How long will it take to take a wine course?
How do I take a wine exam when the course is online?
Can I become a Professional Sommelier?
How to Apply for My Sommelier Pin?

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Sourcing Wines

1

Wine Replacements

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Student Groups

5

I purchased multiple seats for a course. How do I add people?
Discounts for Groups
I need an extension for a course/my class expired/my class is missing from my account!
My Course is Complete, But Says I am Missing a Step
Adding and Removing Users in a Group

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Restaurant & Wine Trade

4

I purchased multiple seats for a course. How do I add people?
Discounts for Groups
Add Certification To Social Media
Adding and Removing Users in a Group

Home
National Wine School Support Page
Current Online Students
What if I fail a final exam?

What if I fail a final exam?

You may register for a makeup exam. Here is the link: https://wineschool.us/school/exam-retake/

Updated on July 27, 2023

What questions did I miss on an exam?How Do I Access My Materials?

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A New Era in Wine Education: The AI-Powered Sommelier Accreditation Program from NWS
How To Start a Wine School
Share Your Credentials on LinkedIn and Social
NWS Wine Educators

About Sommelier Accreditation
Offer Sommelier Certifications to Your Students
Contact The National Wine School

Copyright © 2023 National Wine School + 145 Pine Haven Shores Shelburne, Vermont 05482

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