Current Online Students
- Add Certification To Social Media
- My Course is Complete, But Says I am Missing a Step
- I need an extension for a course/my class expired/my class is missing from my account!
- Can you reset my exam if I fail, so I can try again?
- Form 1098-T, Tuition Statement
- Refunds
- Scent Kit Questions
- I need a hard copy of a diploma or certificate.
- The website states that I should have received an email within 5 minutes from the National Wine School, but I have not, and it’s not in junk/spam. What happened?
- Purchasing an Online Wine Course for Someone Else
- I need an extension for my online wine course.
- I need personal assistance from my instructor
- I am locked out of my account!
- How To Verify Your NWS Credentials
- Will a misspelled word be marked wrong on the final exam?
- How do I take the L2 Blind Tast Exam?
- What questions did I miss on an exam?
- What if I fail a final exam?
- How Do I Access My Materials?
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Technical/Computer Issues
- Issues with Logging Into the Site with MacOS
- I Can’t Log In to My Account
- I am a student at a client school or university; where are my certificates?
- I am locked out of my account!
- Crashes or Slow Speeds
- What platform do you use?
- The Zoom meeting says I need a password
- I Can’t Change My Password / I Don’t Get NWS Emails
- I was given a course as a gift, how do I access the material?
- I Can’t Access an Online Course I am Registered For
- Notice for Yahoo, Comcast, Outlook, and Hotmail Users
- Sourcing Wines
