---
title: Requesting a Replacement from the National Wine School
description: "If you received a damaged item or are missing materials from your order, the National Wine School will send a replacement at no cost. To request a replacement, email the school directly at **nws@wineschool.us** with your name, the item in…"
url: "https://wineschool.us/help/requesting-a-replacement-from-the-national-wine-school/"
updated: "2025-05-05"
category: Current Online Students / Technical/Computer Issues
---

# Requesting a Replacement from the National Wine School

If you received a damaged item or are missing materials from your order, the National Wine School will send a replacement at no cost. To request a replacement, email the school directly at **nws@wineschool.us** with your name, the item in question, and a brief explanation of the issue. A staff member will process your request promptly.