If you are not receiving our emails, then they are being rejected by a firewall set up by your employer, or your personal email hosting service. To remedy the issue, you will need to “whitelist” our email address.

This information can be vastly different depending on who hosts your email. To do this, you will need to do an internet search for “how to whitelist an email address” for your type of account.

The site https://www.whitelist.guide/ is also a good resource on whitelisting email addresses.